Warranty

This warranty applies only to PowerBass products sold to consumers by Authorized PowerBass Dealers in the UK. Products purchased by consumers from a PowerBass dealer in another country are covered only by that country’s Distributor and not by PowerBass UK.

Our warranty covers only the original purchaser of the PowerBass product. In order to receive service, the purchaser must provide the retailer with the receipt stating the (1)consumer name, (2)Full dealer info, (3)product and (4)date of purchase.

Unauthorized returns to our dealers are not accepted. Items received with missing or defaced serial number will void warranty.

The consumer is responsible for paying the shipping to the dealer for warranty. If your return is found to be defective under the terms and conditions of the warranty, the product will be replaced with new stock. If no trouble is found (NTF) or the item is not under warranty, the consumer is responsible for the return shipping charges if applicable.

Please note that PowerBass products must be purchased from Authorized PowerBass Dealers only.  Any purchases made from unauthorized sources may not be covered by our manufactures warranty. 

If you are not sure about warranty coverage, please email our UK based customer service department at  [email protected].